Terms Of Service

1. Introduction & Corporate Identity

TallyCloud is an enterprise cloud hosting brand owned and operated by Mieux Technologies Pvt Ltd, having its corporate offices based in Sector 62, Noida NCR, India, with carrier-neutral Tier-4 data centers located in Noida NCR, Mumbai, and secure global availability zones.

Mieux Technologies Pvt Ltd provides cloud infrastructure management including dedicated servers, virtual private machines (VPS), shared cloud platforms, disaster recovery vaults, and managed application hosting for businesses across India and internationally.

2. Software Licence Disclaimer

Mieux Technologies Pvt Ltd is an independent cloud hosting provider and does not sell or provide proprietary Tally software licences. To use Tally on Cloud, clients must hold a valid, genuine licence issued by Tally Solutions Pvt. Ltd. (Silver or Gold licence). If a client does not possess an active licence, TallyPrime will operate in Educational Mode until an authorized licence is activated.

3. Account Responsibilities & Security

Clients shall be solely responsible for all actions conducted through their accounts and user login credentials. Clients are required to maintain strict password confidentiality. Mieux Technologies implements 256-bit SSL encryption, zero-trust firewalls, and daily automated dual backups, but clients are responsible for internal credential distribution within their organization.

4. Acceptable Use Policy (AUP)

Clients agree to use TallyCloud solely for legitimate accounting, business enterprise management, inventory control, and financial operations. Clients shall not transmit, store, or distribute illegal content, unauthorized copyright infringement materials, malicious hacking tools, or activities that violate Indian cyber laws (Information Technology Act, 2000).

5. Service Level Agreement (SLA) & Backups

Mieux Technologies commits to a 99.99% network and server availability SLA. Scheduled maintenance is communicated in advance and performed during off-peak hours (typically 2:00 AM - 4:00 AM IST on weekends). Automated daily backups are maintained across redundant offsite vaults.

6. Dispute Resolution & Jurisdiction

This Agreement shall be governed and interpreted in accordance with the laws of India. Any legal dispute, controversy, or claim arising out of or relating to this agreement shall be subject to the exclusive jurisdiction of the competent courts in Gautam Buddha Nagar (Noida) / New Delhi, India.